Optometry Answering Service | My Business Care Team
  • Call center agent
  • Start engagement
  • Sourcing and hiring
  • Process mapping
  • Optometry Practice Appointment
  • Agents Hired and Training
  • English training table
  • Industry Specific Testing
  • Process Specific Traning
  • Go Live
  • Ramp projections and Targets for the practice
  • Quality Process
  • Productivity and Calls Answered Process
  • Ongoing sustaining performance
  • Day to day monitoring
  • Quality of Service Monitoring - Quality of Call Audio
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